A message from the team at Coco&Eve
Unfortunately, as the situation develops our shipping partners have informed us that our European distribution network is facing delays due to staff shortages (due to Covid-19) and the large volume of orders we had to processed over the Easter holiday and afterwards.
This delay is not up to our usual standards and we are now unable to guarantee that future orders will not be affected by large delays.
As a result of this we have made the difficult decision to pause shipping to all countries in mainland Europe until our shipping partners can assure us that orders will revert back to our usual standards.
Unfortunately, this means that we will be no longer able to process orders for the following countries: Austria, Belgium, Bulgaria, Czech Republic, Cyprus, Estonia, France, Germany, Greece, Hungary, Ireland, Italy, Luxembourg, Latvia, Monaco, Malta, Netherlands, Portugal, Poland, Spain, Slovakia, Israel, Slovenia, Denmark, Finland, Norway, Switzerland & Sweden.
If you have made an order recently, it will be processed and we are following up daily to ensure it reaches you as fast as possible.
In the meantime, you may still purchase our products from our retail partners:
For any specific questions not answered here, our dedicated Customer Service Team is here for you. Check out our FAQ page for the latest updates across support channels and hours.
We appreciate your patience and understanding during these times.
Stay safe and stay home if you can.
Lots of love,
The Coco & Eve Team